□ Able to demonstrate a high level of service delivery to do what is necessary to ensure customer satisfaction deal with service failures and prioritize customer needs. □ Able to clearly present information through the spoken or written word read and interpret complex information talk with customers or employees listen well. □ Able to follow detailed procedures and ensure accuracy in documentation and data carefully monitor processes concentrate on routine work details and organize and maintain a system of records. □ Maintains effective working knowledge of gaming information management support systems.

□ Must be able to work effectively with peers, staff members, and regulatory agency personnel. □ Experience with and knowledge of applicable regulatory reporting and compliance requirements. □ High School Diploma, GED or equivalent combination of education and experience required with a minimum of one year of experience within area assigned to work. Performs all duties in accordance with Company policies and applicable regulatory requirements. Greets customers and welcomes them to the property and provides information and/or answers questions. Greets, answers questions, and provides directions. Serves as the initial and final contact for guests visiting the casino or bar/tavern. This position is responsible for the safety and well-being of guests and fellow employees.

River spirit casino human resources